Order Status

How will I know my order has been placed?

You will receive an email and SMS confirmation from Cadia Fashion House once your order has been successfully placed. The mail will have all the details related to your order.

How do I check the status of my order?

To check the status of your order, log into your account on the Cadia app or website, and go to the My Orders section to get all the information.

Can I modify the shipping address of my order after it has been placed?

Once the order is placed, the shipping address cannot be changed. However, you may cancel the order before it is out for delivery and place a new order with the changed address.

Tracking

How can I track my order?

Once your order has been placed, you can track the status of your order from the My Order section.

 My order shows delivered but I have not received it.

Generally, our courier partners deliver the order to the intended recipient at the delivery address only. In case, you have not received the order, we request you to mail us at [email protected] within 24  hours of the delivery intimation from our end. We shall arrange proof of delivery for you within 48 hours of your complaint from the aligned courier partner.

Kindly note, any complaint raised after 24 hours of receiving the delivery intimation may not be considered.

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